How to Fix HP Printer Not Printing?
How to Fix HP Printer Not Printing: Complete Instructions
Introduction—
We’ve all been there—you hit “Print,” and then… nothing. The printer sits there, lifeless, mocking your frustration. Don’t worry; you’re not alone. A printer not printing is a common problem, and the good news is it’s usually easy to fix. Whether you’re using an inkjet or laser printer, whether it’s wired or wireless, this guide will help you troubleshoot the issue step by step
Basic Troubleshooting Steps
1. Check the Power and Connections
First things first—make sure the printer is actually turned on and connected. Seems obvious, but you’d be surprised how often this is the culprit. Check:
Power cable is firmly plugged in
1.Power cable is firmly plugged in
2.Printer is turned on
3.USB or Ethernet cable is properly connected
4.For wireless printers, ensure Wi-Fi is working
2. Restart the Printer and Computer
Sometimes, all your printer needs is a fresh start. Turn off both your printer and your computer, wait 30 seconds, and then turn them back on. This can resolve minor software glitches.
3. Make Sure the Printer is Set as Default
Your computer might be sending the print job to a different device. To fix this:
On Windows: Go to Settings → Devices → Printers & scanners, then select your printer and click Set as default.
On Mac: Go to System Preferences → Printers & Scanners, then choose your printer.
4. Is the Printer Out of Paper?
Again, sounds basic, but it happens. Make sure there’s enough paper in the tray and that it’s aligned properly.
5. Low or Empty Ink/Toner Cartridges
1. Ink or toner issues are one of the top reasons printers stop working.
2. Check your printer’s screen or software for ink levels
3. Replace any empty cartridges
4. Try cleaning the printhead if prints are faint or patchy
6. Use Genuine Cartridges
1. Using knock-off or refilled cartridges may save money, but they often cause problems. Stick with your printer’s brand cartridges for the best results.
2. Driver and Software Fixes
7. Update or Reinstall Printer Drivers
1. Drivers are like translators between your computer and printer. Outdated or corrupted drivers can break that communication.
2. Visit your printer manufacturer’s website
3. Download the latest drivers
4. Install them manually or use auto-update features
8. Check the Print Queue
1. Sometimes your computer sends a job to the printer, but it just gets stuck.
2. On Windows, search “Print Queue”
3. Right-click your printer → “See what’s printing”
4. Cancel or restart any stuck jobs
9. Clear Stuck Print Jobs
1. If clearing the print queue doesn’t work:
2. Stop the Print Spooler service (via Windows Services)
3. Restart the Print Spooler
4. Network and Connectivity Problems
10. Wired vs. Wireless Printers
1. Wired printers are easier to troubleshoot. For wireless:
2. Make sure both your printer and computer are on the same Wi-Fi
3. Restart your router
11. Reset Your Network Connection
Sometimes, you just need a reset. Unplug your router for 60 seconds, then plug it back in.
12. Reconnect Printer to Wi-Fi
1. Go to your printer’s menu and choose your Wi-Fi network again. Re-enter the password and confirm the connection is successful.
2. Compatibility and Settings
13. Check Printer Compatibility with Your OS
A printer made 10 years ago might not work with the latest Windows or macOS. Visit the manufacturer’s site to check compatibility.
14. Update Your Operating System
Sometimes your OS needs a refresh to detect printers correctly. Install any pending updates.
15. Printer Offline? Turn It Online
1. Go to Devices and Printers
2. Right-click your printer
3. Uncheck “Use printer offline” if it’s enabled
4. Run Printer Troubleshooter
5. On Windows: Settings → Update & Security → Troubleshoot → Printer
6. On Mac: Use Diagnose & Fix in the printer’s utility software
16. Factory Reset Your Printer
This will erase settings but can resolve deep-rooted problems. Check your user manual for reset instructions.
Prevent Future Printing Issues
1. Regular Maintenance Tips
2. Keep your printer clean
3. Run printhead cleanups monthly
4. Store in a dust-free environment
5. Keep Drivers Updated
6. Set a reminder to check for updates every few months or enable auto-updates if possible.
7. Use Official Software
Many printer brands offer apps for managing your printer better—use them!
Conclusion
Printers can be frustrating, but with a little patience, you can get them back on track. Whether it’s a simple paper jam, a dried-up ink cartridge, or a driver issue, there’s usually a straightforward fix. Follow these steps, and you’ll save yourself from unnecessary stress (and printer rage). Remember, a well-maintained printer is a happy printer!
FAQs
It could be due to a stuck print job, offline status, outdated drivers, or low ink. Follow the basic troubleshooting steps to identify the cause.
Open the print queue, cancel all print jobs, and restart the printer spooler service.
Reset the Wi-Fi on the printer, ensure it’s on the same network as your PC, and restart the router.
Check every 3–6 months or enable automatic updates via the printer software.